Commission per booking
Each confirmed booking earns a commission, and packages and family bookings earn more per visit.
Festival trip, a job interview in the city, a pilgrimage - DuePe CSPs book bus, train and flight tickets and tour packages, with the e-ticket sent to the customer's phone.
The ticket counter moved from the town to the lane.
Route, date, seat and boarding point for state and private bus operators, with the seats chosen before paying.
Passenger details, class and PNR for train journeys, with PNR status checks at the same counter afterwards.
Domestic flights with the full fare breakup and the airline PNR, so the customer sees exactly what they pay before booking.
Itinerary, inclusions and vouchers for pilgrimage and holiday packages, booked for the whole family in one visit.
Route, date, fare, seats and availability are checked in the app.
Name, age and contact number for every passenger, with ID details where the operator requires them.
Fare plus service charge is collected and the booking is confirmed.
Ticket number or PNR is sent to the customer's phone; cancellations and refunds are handled at the same counter.
A change of plan is handled at the same counter, not another trip.
Each confirmed booking earns a commission, and packages and family bookings earn more per visit.
Festivals, harvest and school holidays bring families who would otherwise travel to a town agent.
Cancellation, reschedule and refund status are tracked against the booking reference.
A village family planning a pilgrimage, a festival trip or a hospital visit used to send someone to the town agent or the station a day early. At a DuePe CSP the bus, train or flight is searched, booked and paid in one visit, and the e-ticket arrives on the phone.
Cancellations and refunds are handled at the same counter, so a change of plan does not mean another trip to town.
The ticket counter moved from the town to the lane.
Bus, train or flight, searched and booked in one visit.
A change of plan is handled at the same counter, not another trip.
Yes. Cancellation is done at the same DuePe CSP and the refund follows the operator's or airline's rules, credited back against the booking reference.
As an e-ticket by SMS and a printed receipt from the shop. For trains, the PNR is the ticket together with the passenger's ID.
For trains and flights, a government ID of the passenger is needed at travel time; bus operators may ask for one at boarding.
For buses, the seat is chosen before booking. For trains and flights, seats follow the operator's allocation rules.
Yes. Pilgrimage and holiday packages with the itinerary and inclusions can be booked at the same counter.
Yes. Several passengers can be added to one booking, so the family travels on the same ticket or PNR.